Naivelle Press On Nails Middle Red-Halloween-S117

1.How can I track my order?

You can check the logistics status of the goods you purchased through our order details.

2.Can I change my order details?

If we have not shipped the goods, you can contact us to modify the order content for you.

3.How long does delivery take?

All orders will be processed and shipped within 1-3 business days. We use multiple international logistics partners for delivery, and the shipping time is as follows:Standard delivery time: 3-8 business days (slightly different depending on the country/region)

There may be slight delays in special areas or during holidays, please understand.

4.How can I request a return?

1. If you have any quality problems or any other questions after receiving the product, please contact customer service first and we will try our best to help you solve the problem.

2. If you really need to return the product, the return shipping fee shall be borne by the consumer. Please choose a transportation method with logistics tracking function to ensure smooth delivery of the return.

3. The product must be kept unused and well packaged before it can be returned.

5.How do I choose the right size?

1. Measure the bare nail without nail polish or nail polish glue, etc.

2. Use a tape measure to measure the widest part of the nail surface;

3. Align the scale with the left edge of the nail close to the nail surface;

4. Similarly, align the right edge close to the nail surface to get the size.

6.Do you offer membership discounts?

We have membership benefits. Please follow the instructions on our official website to register an account and become a member of Naivelle.

We want you to be satisfied with every purchase at Naivelle. If you are not satisfied with the product you received, we will do our best to provide a solution.

1.Return Policy

1. You may return any product due to quality issues or other issues within 30 days of purchase.

2. If you have any quality issues or other questions after receiving the product, please contact customer service first. We will do our best to assist you in resolving the issue.

3. If you absolutely need to return the product, return shipping costs are the responsibility of the customer. Please choose a shipping method with tracking to ensure smooth delivery.

4. The product must be unused before returning. Thank you for your support and understanding.

2.Refund Policy

Please contact us via email or online customer service to submit a refund request. We will respond to your request as soon as possible.

Refunds will be credited back to your original payment account. Refund processing time is 3-7 business days, depending on the payment method.

3.Contact Us

For returns or refunds, please contact:

Customer Service Email: shop@naivelle.com

Service Hours: 24/7