You can check the logistics status of the goods you purchased through our order details.

If we have not shipped the goods, you can contact us to modify the order content for you.

All orders will be processed and shipped within 1-3 business days. We use multiple international logistics partners for delivery, and the shipping time is as follows:Standard delivery time: 3-8 business days (slightly different depending on the country/region)

There may be slight delays in special areas or during holidays, please understand.

1. If you have any quality problems or any other questions after receiving the product, please contact customer service first and we will try our best to help you solve the problem.

2. If you really need to return the product, the return shipping fee shall be borne by the consumer. Please choose a transportation method with logistics tracking function to ensure smooth delivery of the return.

3. The product must be kept unused and well packaged before it can be returned.

1. Measure the bare nail without nail polish or nail polish glue, etc.

2. Use a tape measure to measure the widest part of the nail surface;

3. Align the scale with the left edge of the nail close to the nail surface;

4. Similarly, align the right edge close to the nail surface to get the size.

We have membership benefits. Please follow the instructions on our official website to register an account and become a member of Naivelle.