Privacy policy

Naivelle takes your privacy and information security very seriously. We are committed to protecting your personal information and using it only to the extent necessary.

1. What information do we collect?

Necessary information such as name, address, contact information, etc. that you provide when placing an order

Payment information related to the order (processed by a secure payment platform)

Cookies and usage data generated when browsing our website (used to optimize the experience)

2. How do we use your information?

For order processing and delivery

Customer service and after-sales support

Optimize website content and advertising display (only with your consent)

3. Information security

We use industry-standard encryption and security measures to protect your information from unauthorized access, disclosure or modification.

4. Third-party services

To complete payment and logistics, we may share information with trusted third-party service providers, but we will not sell your information for commercial purposes.

5. Your rights

You can contact us at any time to inquire, correct or delete your personal information

If you have any privacy issues, please contact us: shop@naivelle.com